How To Quit Betterhelp | ITX

because therapy is quite pricey…How To Quit Betterhelp… considering that the beginning of this year so given that 2021 a lot has actually altered in my life i moved from living alone or dealing with my partner back to coping with my moms and dads|First of all what is better help so it’s this online therapy platform you can call it where you have your therapy session online and you’re immediately matched with your therapist and talk through this platform so i’ve been utilizing better help now for more than a month i think almost one and a half months but let’s go back why did i even how did i even come to wanting to attempt out better help so i have actually constantly been the individual who believed treatment is something that everyone and anybody can actually benefit from i do not believe there’s a single individual out there without any problems however i always visualize myself as someone who is going to get treatment at some point in my life just since i think it is so practical however just not now when i have the money since therapy is quite expensive because the start of this year so given that 2021 a lot has altered in my life i moved from living alone or living with my boyfriend back to living with my parents}

i altered from having all the free time worldwide to do what i love to having a full-time internship and devoting all my time to this internship that ended up not to be as fulfilling as i hoped and thought it would be so i felt sort of disappointed with the location that i am in right now in life and i felt like i type of lost my method lost my sense of purpose i lost my instructions kind of and i required i felt like i needed help i seemed like i required somebody who is not going to evaluate me somebody who is going to comprehend me assist me make sense of what’s going on in my mind since all of us understand when we speak to our partners our parents our friends they all have their sort of predisposition vision that they’re going to project onto you they’re going to have hopes and expectations that they may project onto you and i really desired someone who is there for me and is going to be really neutral and simply

assist me figure out my self and my ideas now i chose online treatment specifically because i didn’t believe i had big issues or diseases like depression for instance so that indicated that i would have to spend for therapy myself for most medical insurance coverages here in germany they’re just going to cover your therapy expenses if you have anxiety or an eating disorder just something more extreme but me just sort of being disappointed with things they’re not going to pay for that so i chose to go the online therapy path since i believed that would be um more budget-friendly and i likewise like the reality that it would be pretty discreet i could simply start going to therapy without people observing i’m leaving the house asking where i’m going it can just be me in my room also what i like about online therapy is that you conserve that time where you need to travel to a medical professional’s hot office and after that take a trip back and the procedure of preparing and personally i always ask someone that wished to have therapy in english i reside in germany if i were to find somebody a in-person therapist she or he would probably do the whole session in german and i’m someone that not always thinks in english however when i journal and when it’s more about sensations and more deep things i prefer to do that in english i also even compared different online therapy services or platforms just by taking a look at reviews what they use what they don’t use and from what i saw compared to what my requirements are i seemed like betterhelp was the very best fit i was trying to find something that’s inexpensive a platform where i could do video treatment so i chose betterhelp now when you get going you begin by completing this quiz and they ask you a great deal of different things like have you ever been to treatment do you prefer perhaps a religious based therapist or do you

choose a guy or a female as a therapist have you had any injury what kind of therapy do you choose so a therapist that is possibly more um going to be telling you the hard truth or someone who’s going to be more understanding and i truly like that about um better help i was positively shocked by this survey i felt like they were really considering me and what i like and what i do not like then when they’ve sort of made an evaluation they ask you to sign up and to pay before you really start so that was a point where i then be reluctant and realize all right this is going to cost me 200 a month and that was a little much but i emailed better help and told them about my financial circumstance that i’m currently making minimum wage and taking a look at parents and things like that and they were really comprehending and they offered me i believe like a 10 or 15 percent discount rate that is another plus point without help that they consider the truth that you might not be financially very able to manage therapy so they do provide marked down rates to people who require it now based on all the things that are submitted with the test they quite quickly i believe within like an hour or so paired me with a therapist but they do state that it uses up to i think 24 hours so the first thing i did was i ensured to schedule a consultation with my therapist a consultation i mean like a session where we both How To Quit Betterhelp

be concentrated on interacting to each other they have different choices they do a voice call treatment session a video call treatment session or just a chat treatment session so you can actually select what you want as i stated i personally truly desired the video conference therapy even if i think it is essential to see the person see their expressions now in the beginning i had it was actually tough and it also took a mental toll on me considering that i was currently because unfavorable space there was an issue with the time difference so my therapist remains in the united states and with the time various time difference better help likewise i think got my time zone incorrect or my therapist time zone wrong i’m unsure but the time zone didn’t match up so there was a lot of misconception in the beginning of if i schedule the session at 9 00 pm is this that my 9 pm is this my therapist 9 pm and it was a substantial complicated mess in the beginning i felt really stressed much more than i should be i think better help has actually sorted that out now since i do not have that issue any longer so i arranged my very first house and when the time of the consultation happened i was actually nervous i set myself up i made certain to be in a space where i can be myself i made sure to prepare myself psychologically prior to going to therapy i did that by sitting with myself half an hour prior to treatment simply journaling out my thoughts what i wish to state and likewise again after therapy journaling out what we talked about so when the time came i was ready you’re supposed to be online on the platform and await a therapist that your therapist is going to call you through the platform so i waited and i waited and it was 10 past it was 15 past it was 20 past and my therapist simply didn’t reveal and that again was such a dissatisfaction and it wasn’t terrific mentally so i was so ecstatic for this so anxious for this it was a financial commitment and then my therapist didn’t show my therapist wound up showing up half an hour later but explained that it was better help’s fault once again with the time distinction being identified incorrectly and incorrect put improperly into her schedule the being late aside the first session went truly actually terrific sort of start to learn more about your therapist to see if it’s even a good fit if you seem like you’re not getting in touch with your therapist you’re simply not a great fit you can you have the alternative to change therapists on much better health they will match you with a various one you can change as many therapists as you desire but i seemed like i really connected with my therapist and

Does BetterHelp take HSA? How To Quit Betterhelp

i’m still with that same therapist and right within the first session my biggest concern regarding my instructions in life and what i want and that got answered actually rapidly my therapist essentially made me understand that the response i have actually been searching for was always there within me i have actually simply been too scared to confess that that is my response because of a lot of reasons expectations of others expectations myself however i remember coming out from that treatment session being actually not mind-blown but how do you call it like horses have those blinders like those have been lifted i resembled wow fine this makes a lot sense and i invested the following week actually reflective and considering what my therapist told me how i would use that to my life what that implies for me yeah and after that fortunately my therapist has constantly been on time there is no more issues with the time distinction i had a great deal of sessions where i truly came out feeling really good feeling really efficient and my therapist likewise had a few questions for me that i got to think of throughout the week which i personally really liked i’m more a reflective person and she asked me some truly tough concerns that are really important though even though i’ve only been to therapy like one and a half months i actually feel like it’s actually helped me

i did have some sessions though where i felt a little annoyed afterwards i seemed like it wasn’t truly going the way i anticipated it but that was simply me projecting my expectations on my treatment sessions i imply it’s not constantly going to go perfect and wonderful often you’re simply not going to have that much to speak about which’s fine as well however in general i’m really happy with my therapist and the way that she manages these sessions with me and the direction that we’re going down and currently i’m still doing better help i’m still doing therapy i actually have a session tomorrow i’m actually excited about i do have a couple of ideas if you decide to go ahead and try better help is that for one i would say to be fast with scheduling your sessions due to the fact that there are just a limited quantity of slots open and you do not wish to be arranging your session the day previously since then the times that you are complimentary may not be totally free anymore what’s also really great about the platform is yes you do have those arranged sessions however beyond those sessions you have access to your therapist 24 7 so there is this chat window where you can write to your therapist whatever is on your mind something i discovered is you i would truly utilize that chat to connect with your therapist throughout your week i was always the one in starting to hold my thoughts and compose them down a paper and wait for my session before asking all my concerns but truly utilize all the time that you are spending for and that is likewise that 24 hr access to your therapist your therapist may not answer immediately but they are going to most likely address within a day or 2 you wish to keep your conversation going and get the most out of what you’re paying for so i wish to summarize the pros and the cons of my experience of better help so the pros for one resembles i simply stated the 24-hour access to your therapist so you can write your therapist anytime you want with any question you have then what i also really like is when you’re having that conversation in the chat you have things jotted down and i sometimes like to return and to read what we spoke about you kind of revitalize your mind as when you’re only talking by video or voice.

Sliding Scale Costs.
Some individuals find a therapist they like who doesn’t take their insurance coverage, however who will deal with them and see them on a moving scale. Sliding-scale therapists may charge a lower cost than another psychologist who has a private practice, allowing you to bypass the deductible problem. The sliding scale uses lower rates to those with less financial versatility.
Totally Free and low-cost Centers.
Another option for discovering budget friendly psychological health care is to discover a low-cost center. Under the Affordable Care Act, some mental healthcare centers are created for individuals who have lower incomes (where you can pay a sliding scale charge for treatment sessions and mental health advantages). Some universities have programs where college students are training in psychology under the American Psychological Association (APA) standards and provide low-priced services under the Affordable Care Act..
FSA & HSA Insured Coverage.

Another choice to spend for therapy is a health savings account (HSA) or flexible spending account (FSA). A health savings account is a savings account that allows users to conserve money tax-free to pay medical expenditures just. You can discover more about flexible costs at Healthcare.gov.

What Are Parity Laws? How Does It Impact What Insurance Plans Can Provide?
Psychological health parity laws don’t constantly need insurance companies to cover therapy in all situations. Parity laws specify that big group medical insurance covers mental health care services and medical health care services similarly. What this indicates is that there can be no varying quantities in what your medical and mental health insurance cover.
If you have questions about what your health insurance or mental health insurance strategy covers under the Affordable Care Act or MHPA, evaluate the terms outlined in your insurance policy, or contact your insurance service provider directly.
Online Therapy With Certified Therapists.

 

If you are fretted about paying for online therapy, it might be more budget-friendly than you think. Public health experts have actually progressively seen it as a cost-saving solution that can reach a big part of the population. A recent research study found online treatment not only delivers successful treatment but likewise costs substantially less than in person choices over a year.

BetterHelp is an option to think about for those who think they can’t manage therapy. Costs are billed at budget-friendly out-of-pocket rates, so it is cheaper for individuals who do not have insurance coverage, or for people who have insurance coverage but likewise have a high deductible. BetterHelp therapists can get access to your irreversible medical record, enabling them to treat psychological health and substance utilize conditions. Read listed below about what others need to say about their experiences with BetterHelp.

BetterHelp Therapy & Therapist Reviews. How To Quit Betterhelp
Daniel Merchant, LPC.

” I’ve always struggled with going to appointments. I don’t have to pay in Germany for mental health care, I select to utilize BetterHelp due to the fact that it’s easier for me to have counseling sessions and I can be in the convenience of my own house! I am extremely delighted with Daniel Merchant’s aid so far, I feel extremely understood, and for the first time in my life, I do not feel like I’m incurable.

How To Quit Betterhelp | ITX

because treatment is pretty expensive…How To Quit Betterhelp… since the beginning of this year so because 2021 a lot has changed in my life i moved from living alone or living with my partner back to living with my parents|Initially of all what is better help so it’s this online therapy platform you can call it where you have your therapy session online and you’re automatically matched with your therapist and talk through this platform so i have actually been utilizing better help now for more than a month i believe almost one and a half months however let’s go back why did i even how did i even come to wanting to attempt out better help so i’ve constantly been the person who thought therapy is something that everybody and anybody can really benefit from i don’t think there’s a single person out there without any problems however i constantly picture myself as somebody who is going to get treatment at some point in my life simply because i think it is so valuable however simply not now when i have the money due to the fact that treatment is quite costly because the beginning of this year so considering that 2021 a lot has changed in my life i moved from living alone or living with my partner back to living with my moms and dads}

i altered from having all the leisure time worldwide to do what i love to having a full-time internship and committing all my time to this internship that turned out not to be as satisfying as i hoped and believed it would be so i felt sort of discontented with the place that i remain in today in life and i felt like i type of lost my method lost my sense of purpose i lost my instructions kind of and i required i seemed like i required help i seemed like i needed somebody who is not going to judge me somebody who is going to comprehend me assist me make sense of what’s going on in my mind since all of us understand when we talk with our partners our parents our buddies they all have their sort of predisposition vision that they’re going to project onto you they’re going to have hopes and expectations that they may project onto you and i truly desired somebody who is there for me and is going to be really neutral and simply

assist me figure out my self and my thoughts now i selected online treatment particularly since i didn’t think i had big problems or diseases like anxiety for example so that meant that i would need to pay for treatment myself for many medical insurances here in germany they’re only going to cover your treatment costs if you have anxiety or an eating disorder just something more serious however me simply kind of being disappointed with things they’re not going to pay for that so i chose to go the online therapy path because i believed that would be um more inexpensive and i likewise like the reality that it would be pretty discreet i could simply begin going to treatment without people noticing i’m leaving the house asking where i’m going it can simply be me in my room also what i like about online treatment is that you save that time where you have to travel to a physician’s hot workplace and after that travel back and the process of getting ready and personally i always ask somebody that wished to have therapy in english i reside in germany if i were to find somebody a in-person therapist she or he would most likely do the whole session in german and i’m somebody that not always believes in english but when i journal and when it’s more about sensations and more deep things i choose to do that in english i likewise even compared different online treatment services or platforms simply by looking at evaluations what they use what they don’t use and from what i saw compared to what my requirements are i seemed like betterhelp was the best fit i was looking for something that’s budget-friendly a platform where i might do video treatment so i picked betterhelp now when you begin you begin by filling out this quiz and they ask you a great deal of various things like have you ever been to treatment do you choose maybe a religious based therapist or do you

prefer a guy or a female as a therapist have you had any injury what type of therapy do you prefer so a therapist that is perhaps more um going to be telling you the hard truth or somebody who’s going to be more understanding and i actually like that about um better help i was positively shocked by this survey i felt like they were truly considering me and what i like and what i don’t like then when they have actually sort of made an evaluation they ask you to register and to pay before you actually begin so that was a point where i then be reluctant and recognize fine this is going to cost me 200 a month which was a little much but i emailed better help and told them about my monetary scenario that i’m currently making minimum wage and taking a look at moms and dads and things like that and they were really comprehending and they offered me i think like a 10 or 15 percent discount that is another plus point without help that they think about the truth that you may not be financially really able to pay for treatment so they do provide discounted rates to individuals who need it now based on all the important things that are submitted with the quiz they quite quickly i think within like an hour approximately paired me with a therapist but they do state that it takes up to i think 24 hours so the first thing i did was i made sure to arrange a consultation with my therapist a consultation i suggest like a session where we both How To Quit Betterhelp

be focused on interacting to each other they have different alternatives they do a voice call therapy session a video call treatment session or just a chat treatment session so you can really select what you want as i stated i personally actually desired the video conference treatment just because i think it is very important to see the person see their expressions now in the beginning i had it was actually hard and it also took a psychological toll on me since i was already because unfavorable area there was an issue with the time distinction so my therapist remains in the united states and with the time different time distinction better help also i believe got my time zone incorrect or my therapist time zone incorrect i’m not exactly sure but the time zone didn’t match up so there was a great deal of misconception in the beginning of if i schedule the session at 9 00 pm is this that my 9 pm is this my therapist 9 pm and it was a big confusing mess in the beginning i felt actually stressed out a lot more than i need to be i believe better help has arranged that out now because i do not have that problem anymore so i scheduled my first apartment or condo and when the time of the consultation came around i was really anxious i set myself up i made certain to be in a room where i can be myself i made sure to prepare myself mentally prior to going to therapy i did that by sitting with myself half an hour before treatment simply journaling out my ideas what i wish to state and also once again after treatment journaling out what we discussed so when the time came i was ready you’re supposed to be online on the platform and wait for a therapist that your therapist is going to call you through the platform so i waited and i waited and it was 10 past it was 15 past it was 20 past and my therapist simply didn’t reveal which again was such a dissatisfaction and it wasn’t excellent psychologically so i was so excited for this so nervous for this it was a financial dedication and then my therapist didn’t show my therapist wound up appearing half an hour later but described that it was better help’s fault once again with the time difference being identified incorrectly and incorrect put incorrectly into her schedule the being late aside the first session went truly actually excellent sort of start to be familiar with your therapist to see if it’s even a great fit if you feel like you’re not getting in touch with your therapist you’re simply not an excellent fit you can you have the choice to change therapists on better health they will match you with a various one you can alter as lots of therapists as you desire but i seemed like i really gotten in touch with my therapist and

Does BetterHelp take HSA? How To Quit Betterhelp

i’m still with that same therapist and right within the first session my greatest concern as to my direction in life and what i want and that got the answer really quickly my therapist essentially made me understand that the response i have actually been looking for was always there within me i’ve simply been too terrified to confess that that is my answer because of a lot of factors expectations of others expectations myself however i keep in mind coming out from that treatment session being really not mind-blown however how do you call it like horses have those blinders like those have actually been lifted i resembled wow all right this makes a lot sense and i invested the following week actually reflective and thinking about what my therapist told me how i would use that to my life what that implies for me yeah and from then on luckily my therapist has constantly been on time there disappears issues with the time distinction i had a lot of sessions where i truly came out feeling truly good feeling truly productive and my therapist likewise had a couple of concerns for me that i got to think of throughout the week which i personally really liked i’m more a reflective individual and she asked me some truly hard questions that are really crucial though even though i’ve only been to therapy like one and a half months i really feel like it’s really helped me

i did have some sessions though where i felt a little annoyed later on i seemed like it wasn’t really going the way i anticipated it however that was simply me forecasting my expectations on my therapy sessions i suggest it’s not always going to go fantastic and best in some cases you’re simply not going to have that much to talk about and that’s great as well however in general i’m really pleased with my therapist and the manner in which she deals with these sessions with me and the instructions that we’re decreasing and presently i’m still doing better help i’m still doing treatment i in fact have a session tomorrow i’m really excited about i do have a couple of ideas if you choose to proceed and experiment with better help is that for one i would state to be fast with scheduling your sessions due to the fact that there are only a minimal quantity of slots open and you don’t wish to be arranging your session the day in the past because then the times that you are complimentary might not be totally free anymore what’s likewise truly good about the platform is yes you do have those arranged sessions however outside of those sessions you have access to your therapist 24 7 so there is this chat window where you can write to your therapist whatever is on your mind something i discovered is you i would really use that chat to connect with your therapist throughout your week i was constantly the one in beginning to hold my thoughts and compose them down a paper and wait on my session prior to asking all my concerns however actually use all the time that you are spending for and that is likewise that 24 hr access to your therapist your therapist may not respond to quickly but they are going to most likely answer within a day or 2 you want to keep your conversation going and get the most out of what you’re paying for so i wish to summarize the pros and the cons of my experience of better help so the pros for one is like i just stated the 24-hour access to your therapist so you can compose your therapist anytime you desire with any concern you have then what i also really like is when you’re having that conversation in the chat you have things jotted down and i in some cases like to return and to read what we talked about you kind of refresh your mind as when you’re just talking by video or voice.

Sliding Scale Costs.
Some people find a therapist they like who does not take their insurance, however who will work with them and see them on a sliding scale. Sliding-scale therapists might charge a lower fee than another psychologist who has a private practice, enabling you to bypass the deductible issue. The moving scale provides lower rates to those with less financial versatility.
Totally Free and inexpensive Centers.
Another alternative for finding affordable mental health care is to discover an inexpensive clinic. Under the Affordable Care Act, some mental healthcare centers are developed for people who have lower incomes (where you can pay a moving scale cost for treatment sessions and psychological health benefits). Some universities have programs where college students are training in psychology under the American Psychological Association (APA) standards and offer affordable services under the Affordable Care Act..
FSA & HSA Insured Protection.

Another choice to pay for therapy is a health savings account (HSA) or flexible costs account (FSA). A health savings account is a savings account that enables users to save money tax-free to pay medical costs ONLY. You can find out more about versatile costs at Healthcare.gov.

What Are Parity Laws? How Does It Affect What Insurance Coverage Strategies Can Offer?
Mental health parity laws do not constantly need insurance companies to cover treatment in all scenarios. Parity laws stipulate that big group medical insurance covers mental health care services and medical health care services equally. What this means is that there can be no differing amounts in what your psychological and medical health insurance cover.
If you have questions about what your health insurance or mental health insurance plan covers under the Affordable Care Act or MHPA, evaluate the terms outlined in your insurance plan, or call your insurance coverage service provider directly.
Online Treatment With Certified Therapists.

 

If you are fretted about paying for online therapy, it might be more cost effective than you believe. Public health professionals have actually increasingly seen it as a cost-saving solution that can reach a big portion of the population. A current study discovered online therapy not only delivers effective treatment however likewise costs substantially less than face-to-face alternatives over a year.

BetterHelp is a choice to think about for those who think they can’t afford therapy. BetterHelp therapists can get access to your long-term medical record, enabling them to deal with psychological health and substance use conditions.

BetterHelp Treatment & Therapist Reviews. How To Quit Betterhelp
Daniel Merchant, LPC.

” I have actually always fought with going to appointments. Although I do not have to pay in Germany for mental health care, I pick to use BetterHelp since it’s simpler for me to have therapy sessions and I can be in the comfort of my own home! I am really happy with Daniel Merchant’s assistance up until now, I feel very comprehended, and for the very first time in my life, I do not feel like I’m incurable. If something is wrong with me [I don’t get treated as but like] I have difficulties I face that can get solved with methods that I am comfortable with. I can advise it, it’s worth the money!”.

How To Quit Betterhelp Now

So for example …How To Quit Betterhelp…

Not everybody is entirely persuaded that shifting psychological health care online is the way forward. “You get to understand not just what it’s like to talk to the person, but how it feels to be in a room with them.

” I have actually performed some research into Skype counselling,” says London-based psychotherapist Dr Aaron Balick, “and it’s not the ‘functional equivalent’ of standard counselling; it’s just not quite the exact same thing. It’s really essential that individuals who participate in it know that it’s a different experience from being in the room with somebody, speaking face-to-face.”

Bbc

” In terms of accessibility, it’s a great start and absolutely better than nothing. It’ll hopefully lead them to eventually appearing in the room. If you’re struggling with relationship issues, attachment problems, or much deeper concerns, it’s much better to be in the space with someone. Skype and the web offers a distance from your counsellor that may not be handy.”

In cases of mild depression, the NHS is now directing some clients towards online programmes rather than in person counselling, a phenomenon that concerns Dr Balick.

If it’s rolled out simply to save money and there aren’t vital questions being asked about these services, that’s not great. Then, I’m constantly extremely sceptical of individuals who are either very really professional or very very versus online psychological health care.

I signed up for 4 extremely various online mental health services– ranging in cost from complimentary to �,� 100 a month– and ran my stress and anxieties through them all, concurrently, for a week. Here’s what I found.

Does BetterHelp use licensed therapists? How To Quit Betterhelp

What I’m doing here is reviewing my experience of using each psychological health service, rather than its efficiency – due to the fact that even the most wizard-like therapist isn’t going to ‘cure’ you in just one week. Okay, cool – let’s psychological health!

BBC

How does it work?

As seen on FB (by me, anyway), United States company is the corporate leviathan of the e-counselling video game. They claim to have 500 licensed counsellors working for them, each with at least 3 years of experience.

After filling in a survey to ascertain what particular flavour of psychological you are, you’re coupled with a counsellor, who you can mercilessly swap for a various one at any time. (I got Dr. Laura Dabney, from Virginia). You then kick off an instant messaged therapy session that both you and your counsellor can drop in and out of, and which could, in theory, continue up until among you eventually passed away.

What does it cost?

You get a complimentary seven-day trial – much like a totally free Netflix or Amazon Prime trial, except with method more questions about what your youth resembled. After that, it costs from �,� 24.50 a week for unrestricted message-based counselling and one ‘totally free’ phone session with your counsellor per month. Yeah, I don’t get how it’s free either, however whatever.

How much is BetterHelp monthly?

If you find the concept of baring your soul to a stranger a bit awks, filtering that through instant messaging might be practical. You will not get the very same connection as with in person counselling, however the semi-anonymity may make it simpler to open if you’ve been consuming two bottles of rum and dancing around in your dead nan’s wedding dress every night.

She initially determined the scale of my anxiety, what activates it– social circumstances, fulfilling people for the very first time– and then dived headlong into my fractious childhood (separated moms and dads, stretched familial relationships, bullied in junior school). She was pretty nosey tbh, however then that’s her task, isn’t it?

Overall, the service is remarkably slick. The conversation can be a little stop-starty sometimes, but it was in fact a far smoother and more on-tap experience than I expected. I even got rapid actions to messages over the weekend, which was unanticipated.

Talkspace vs Betterhelp

The fact you can edit messages before sending them suggests you’re unlikely to blurt out something revealing and unguarded in the heat of the minute. So profound moments of realisation might be difficult to come by if you can’t get a relaxed flow going.

Who do I think it might it be good for?

Anyone with a low-end mental health problem who’s cool with getting counselled in an extremely internet-y, 2016-y way. If you’re living under the blackest, bleakest cloud possible and require major attention (and potentially some medications), probably isn’t for you How To Quit Betterhelp